Payment Policy

Last Updated: June 11, 2026

Welcome to Vtlan. This Billing Terms and Conditions policy governs all monetary transactions conducted on our website (www.vtlan.shop). This website and online store are operated by UI CARE PTY LTD, an entity officially registered under the Corporations Act 2001 in Victoria, Australia (ACN: 697 477 599).

1. Accepted Payment Methods

To ensure a secure and seamless shopping experience for our United States customers purchasing the InstaDry Faucet Stone Mat, we accept the following standard, encrypted payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB.
  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay (where available).

2. Currency, Pricing & Promotional Transparency

All prices displayed on Vtlan are strictly denoted in United States Dollars (USD).

Promotional Offers: Marketing phrases such as "Limited Time Offer" apply to promotional campaigns dynamically driven by our seasonal inventory levels of Diatomite raw materials. The price displayed at the final checkout screen is absolute, inclusive of any active promotional discounts. No additional hidden transaction fees will ever be appended after order authorization.

3. Sales Tax

Sales tax is calculated and added to your order total at checkout, based on the shipping destination and applicable state and local laws within the United States. The exact sales tax amount will be clearly itemized on your final checkout screen prior to payment authorization.

4. Payment Security & PCI Compliance

Your payment security is our top priority. Our checkout system utilizes 256-bit Secure Sockets Layer (SSL) encryption technology to transmit your financial data safely. We comply fully with the Payment Card Industry Data Security Standard (PCI DSS). Vtlan never stores, retains, or has access to your full credit card numbers or CVV codes.

5. Payment Authorization and Fraud Prevention

If an order is flagged by our automated risk assessment system as high risk, we may temporarily hold the order and contact you via care@vtlan.shop to verify identity. If validation fails or no response is received within 48 hours, the order will be cancelled, and a full refund will be automatically issued back to the original payment method.

6. Billing Discrepancies

If you discover any unauthorized charges or errors on your billing statement related to a purchase from Vtlan, please contact our support team immediately at care@vtlan.shop or via phone at +61(480)809447. We pledge to investigate and resolve all documented billing errors within 3 business days.